Shipping Policy

Thank you for shopping with us. We are committed to delivering your supplements and wellness products quickly, safely, and efficiently. Please review our shipping policy below.

Order Processing

• Orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During high-volume periods, processing times may be slightly extended.

Shipping Destinations

We currently ship to selected domestic and international locations. Shipping availability may vary based on local regulations and carrier restrictions.

If we are unable to ship to your location, we will notify you and issue a full refund.

Shipping Rates

Shipping costs are calculated at checkout based on:

• Delivery destination
• Package weight and dimensions
• Selected shipping method

Any applicable shipping fees will be displayed before you complete your purchase.

Estimated Delivery Times

Delivery times are estimates and may vary due to customs processing, weather conditions, carrier delays, or other unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information, where available.

Please allow up to 48 hours for tracking updates to appear in the carrier's system.

Customs, Duties & Taxes

For international orders, customers are responsible for any customs duties, import taxes, or other fees imposed by their country's authorities.

We are not responsible for delays caused by customs clearance procedures.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply for reshipment.

Lost, Delayed, or Damaged Shipments

If your package is lost, significantly delayed, or arrives damaged:

1. Contact us within 7 days of the expected delivery date.
2. Provide your order number and any relevant photos (for damaged items).
3. We will work with the shipping carrier to investigate and resolve the issue.

Delivery Confirmation

Once a package is marked as delivered by the carrier, responsibility for the package transfers to the customer. We are not responsible for packages lost or stolen after confirmed delivery.

Shipping Restrictions

Certain supplements may be subject to local regulations and import restrictions. Customers are responsible for ensuring that products ordered are permitted in their destination country or region.

Contact Us

If you have any questions regarding shipping or delivery, please contact our customer support team:

Email: 
Business Hours: Monday–Friday, 9:00 AM–5:00 PM

Thank you for choosing us for your health and wellness needs. We appreciate your trust and look forward to serving you.